Support
Support
Contact Support
Self Service Portals
To access our Self Service Portals:
Iron Mountain Connect
Records Management and Secure Shredding
SecureSync
Data Protection (storage of backup media)
Data Centers and Colocation Support
24-Hour Support for Iron Mountain Customers
North America (NA)
Email:imdcsupport@ironmountain.com
Phone:833-IRM-COLO (833-476-2656)
Submit a ticket:https://imdc.service-now.com
Europe (EMEA)
Email:emea.imdcsupport@ironmountain.com
DE Phone:+49-698-0884518
ES Phone:+34-9194-94225
NL Phone:+31-20-5320859
UK Phone:+44-203-868-4035
Submit a ticket:https://imdc.service-now.com
Asia Pacific (APAC)
Email:apac.imdcsupport@ironmountain.com
IN Phone:000-8000-503817
SG Phone:+65-3157-6839
Submit a ticket:https://imdc.service-now.com