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How can your enterprise bring mobile devices into the data management fold? Best practices encourage automation, keep company data separate from personal information and don't limit the way users work.

We're a decade into the mobile revolution, yet we're just beginning to get smart about security. For example, the major smartphone makers recently pledged to include a "kill switch" by 2015 that allows phones to be wiped remotely if lost or stolen.

While that will be a major step, companies need to be proactive on all mobile device data management. When personal mobile devices are used for work, they should be treated like any other computer on the corporate network. Here are some best practices to make that a reality.

did you know?

Mobile workers are more at risk than office workers, Gartner reported after surveying a range of endpoint backup solutions. Mobile workers need solutions with stronger built-in security, more data capture features and a simple self-service interface.

59%

fast fact:

Mobile device management (MDM) is a growing business. 451 Research reports that 59% of enterprises implemented an MDM solution in the second half of 2013, and 46% planned budget increases for 2014.

1. Implement a mobile device management solution. The most significant step is selecting and installing third-party software able to define personal and work zones on a mobile device, keeping the business data separate. The software should create encrypted connections for all corporate communications and allow IT administrators to remotely install apps on the devices. It should also offer remote wiping options and allow an enterprise to manage settings from a central console.

2. Implement a mobile device backup solution. If you already have a device management solution, do you need a separate mobile backup solution? Yes—because storing mobile data on a central server and then backing it up regularly is typically beyond the scope of a device management solution. Save all business information from notebooks, smartphones and tablets to the company's regular data storage system, such as a tape backup system.

Let's consider some of the essentials for your mobile backup solution:

Efficiency via deduplication. Time and bandwidth are critical commodities for mobile users. Look for a product that saves only file data that has changed since the last backup. The best solutions often work at the block level, not the file level.
Multiple device deduplication. One employee might use several mobile devices, keeping many of the same files on each. Look for a solution that backs up each unique file only once, even if it's stored multiple times.
User-driven recovery. When employees discover that they've trashed a needed file, they'll have the option of recovering the stored copy themselves rather than waiting for IT.

3. Integrate the solutions. Look for device management and data backup solutions that can fully integrate with the company's sign-on and authentication protocols. And consider how the solutions scale: Do they work equally well for a half-dozen devices as for thousands?

4. Set tough rules. Keep mobile data in safe hands by spelling out strong protection policies. Require secure passwords, and have employees change them on a schedule. Set devices to wipe all data automatically after a set number of unsuccessful password attempts. Make sure the lock screen shows a phone number so lost devices can find their way home.

5. Perform data security audits. You can't be fully confident in your management and backup system without regular audits. In addition to testing your recovery system, hire a third-party, security testing firm to check your system annually.

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Iron Mountain Recommends: Forget the Mobile, Keep the Backup

Ours is a connected, mobile world. Rather than thinking about mobile devices as a problem, consider them the new normal, to be treated like any other computer.

And just like any other computer, mobile devices should be backed up to tape and stored in Iron Mountain's climate-controlled facilities for complete peace of mind. Consider these benefits:

Industry-leading data protection. Iron Mountain protects your tapes from pickup to delivery. You'll always know where your tapes are, and you'll know they're safe.
Happier hunting with fast data access. Remember all those lost days spent hunting for an essential file? That's a thing of the past. Iron Mountain's recovery experts will handle your requests around the clock.
Unmatched security measures. Tape backups can be more secure than cloud or disk if stored with a third-party such as Iron Mountain. You can even encrypt your data for an extra layer of assurance.

The spread of mobile devices is unstoppable. Meet this potential vulnerability by implementing a complete solution that treats mobile devices as the partners in enterprise data that they are.

Do you have questions about data management? Read additional Knowledge Center stories on this subject, or contact Iron Mountain's Data Management team. You'll be connected with a knowledgeable product and services specialist who can address your specific challenges.

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